Support for Connection Process Management (m/f/n)

Department : Assets| Location : Luxembourg – Merl | Contrat : Permanent | Job Requisition N°19804

Your tasks

• You support the Process Owner in the daily management and development of the applications related to the connection process and act as the main point of contact for all process-related questions
• You contribute to the digitalisation and optimisation of the process while ensuring compliance with legal and regulatory requirements
• You continuously update the process by drafting clear guides, manuals and descriptions for regional centres and stakeholders
• You ensure end-to-end quality monitoring of the process, from the customer’s request to the closure of the case
• You collaborate with regional centres to identify needs and potential improvements
• You monitor and share key performance indicators (KPIs) and support users during process or application updates

Your profile

• You hold a technician diploma or equivalent in electrical engineering and/or renewable energy
• An initial experience in process management or operational follow-up, ideally in the energy sector, is considered an advantage.
• Rigorous and well-organised, you are recognised for your strong writing skills.
• You are team-oriented, with the ability to collaborate effectively with various internal and external stakeholders
• You are proficient in Luxembourgish, French and German; fluency in English is considered an asset.

What we offer
 

• The opportunity to join a Group that actively shapes the energy transition in Luxembourg and the Greater Region
• A multicultural and international working environment that encourages diversity and inclusion
• A competitive salary with many additional benefits e.g. pension plan, additional health insurance, free parking, company restaurant, meal vouchers etc.)
• Continuous learning and development career path adapted to the needs of each employee
• Hybrid working mode with the possibility to work from home and 34 days off per year

For external applications, a recent copy of the police record will be requested if you are invited for an interview.