Operational/Business Performance Expert (m/f/n)

Department : Sales Luxembourg | Location : Esch-sur-Alzette | Contract: Permanent |
 Job Requisition N°19318

Your tasks 

• You develop and align process architecture, model processes, and ensure that processes are existing and up to date
• You are responsible of the development and maintenance of the Business Continuity Management (BCM) program
• You assist in the management and compliance with data protection policies
• You support risk assessments, business impact analyses, and data protection impact assessments
• You implement End2End Process Performance and Process Mining (based on business requirements) striving for operational efficiency and improved customer service
• You run process analytics with relevant stakeholders to detect operational weaknesses, risks, and optimization opportunities 
• You propose solutions to improve process performance – assess solutions in technical, financial, and operational fit to Enovos’ strategy and align it to the process architecture
• You support the operations in process modelling, documentation, optimization, and harmonization
• You manage and/or coordinate the implementation and align with other teams
• You define meaningful performance indicators
• You coordinate the setup of an automated measuring system of all indicators in corresponding applications
• You implement measures to ensure data availability and quality
• You monitor the performance indicators and establish regular End2End performance reports with relevant stakeholders

Your profile

• You hold a master’s degree in Business Administration, Engineering, or any related field 
• You have a minimum of 2 years work experience in a similar function or in the energy domain 
• You are familiar with BCM and GDPR standards
• You have experience in supporting BCM programs and data protection activities
• Relevant certifications in business continuity management and data protection are beneficial
• Understanding of the energy industry and its specific risks, challenges, and data protection requirements is beneficial
• You are result-oriented, and customer focused
• You have strong analytical and communication skills, and you can identify problems and think solution-orientated
• You have proficient verbal and written communication skills in English, French and German 

What we offer

“Together we build the future of Luxembourg’s energy transition”

• The opportunity to join a Group that actively shapes the energy transition in Luxembourg and the Greater Region
• A multicultural and international working environment that encourages diversity and inclusion 
• A competitive salary with additional benefits 
• A significant stability of employment and the possibility to evolve within the Group
• Continuous learning and development career path adapted to the needs of each employee 
• Hybrid working mode with the possibility to work from home

For external applications, a certified copy of your diploma as well as a recent copy of your criminal record will be requested after the first interview.