IT Endpoints Administrator (m/f/n)

Department: IT | Location: Luxembourg | Contract: Permanent | Job Requisition N°18642 
 
 

Your tasks  

• You monitor endpoints to proactively identify and solve operational issues
• You perform endpoint management activities, patch management, daily checks and monthly conformance controls (servers and workplace)
• You support other Group IT entities on daily management of endpoints
• You help end-users on standard services (standard requests, incidents and changes) and applications 
• You implement solutions for our Businesses and for our IT infrastructure 
• You ensure all operational procedures, monitoring and support procedures are up-to-date and executed as required 
• You guarantee an efficient incident management according to SLA 
• You participate in the on-call 24/7 support of our critical infrastructure  
• You provide daily reporting activities to the Responsible of the Service Desk
• You act as Level 2 support on escalation from Level 1 to solve complex incidents and provide Level 1 support in case of overflow of activities 

Your profile 

• You hold a bachelor’s degree or an equivalent diploma in IT 
• You have a minimum of 2 years of experience in a similar position 
• You have advanced knowledge in Microsoft operating systems (Windows 10 and 11, Windows Server 2019 and 2022), services (M365, Azure AD/Entra, AD, GPO, MEM, MDM, licensing) and scripting (PowerShell)
• You have working knowledge of network technologies and architectures
• You are results oriented, resistant to stress and user oriented 
• You are proactive, curious, flexible and you collaborate with others to solve incidents 
• You have good oral and written skills in French and English. The knowledge of German and/or Luxembourgish is considered an asset.  

What we offer 

• The opportunity to join a Group that actively shapes the energy transition in Luxembourg and the Greater Region 
• A multicultural and international working environment that encourages diversity and inclusion 
• A competitive salary with many additional benefits including a bonus, a complementary health insurance, a pension plan, 34 days off per year, etc. 
• Continuous learning and development career path adapted to the needs of each employee  

For external applications, a recent copy of the police record might be requested if you are invited for an interview.